Retencity is a Full-Service Lifecycle & Loyalty Agency laser focused on unleashing growth for fast-growth and enterprise brands.
Retencity offers smart ongoing solutions for retail, mobile app, and eCommerce brands building purposeful lifecycle & loyalty programs that stand out. With the perfect blend of the marketing trifecta of Direct Response Marketing, Brand Marketing, and True Lifecycle Marketing, we manage programs for optimal ongoing growth.
By staying on the bleeding edge of the constantly evolving practice of advanced email marketing strategy & tactics, Retencity focuses on the pillars of segmentation, personalization, automation, and captivating design to build meaningful customer loyalty, day in and day out.
Embracing SMS + MMS from market inception to full inclusion in the forefront of retention marketing, Retencity believes in unified cross-channel messaging, leveraging customer behavior and advanced technology to meet customers on their preferred channel.
Fred Rogers once said, “Look for the helpers.” As veterans of digital marketing living and breathing the evolution of lifecycle & loyalty, our goal at Retencity is to make a driving impact on every brand we work with.About Us
This ain’t our first rodeo. We’ve carefully constructed tried and true processes and frameworks to accelerate growth with systems that perform.
No one knows your brand better than you, so through thoughtful questions, candid conversations, examination of assets, and historical analysis of your program, we submerge ourselves in your brand to start building at exactly the next best step.
At commencement of initial review, we present and discuss our findings, along with a course of action, and transition to full responsibility of ongoing program strategy, development, management and execution, beginning with low-hanging fruit, and quick win opportunities.
Off to the races, we continuously build side-by-side with your team utilizing a best-in-class test & learn framework, with ongoing reporting and analysis, adapting to your brand’s unique customer journey, customer needs, product(s), service(s), and program evolution.
We’d love to learn more about you and your brand goals.