Lifecycle & Loyalty

Don’t Replicate. Captivate.

Retencity is a Full-Service Lifecycle & Loyalty Agency laser focused on unleashing growth for fast-growth and enterprise brands.

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Our Services

Retention Marketing is the Heart of Sustainable Growth

Retencity offers smart ongoing solutions for retail, mobile app, and eCommerce brands building purposeful lifecycle & loyalty programs that stand out. With the perfect blend of the marketing trifecta of Direct Response Marketing, Brand Marketing, and True Lifecycle Marketing, we manage programs for optimal ongoing growth.

Email Marketing

By staying on the bleeding edge of the constantly evolving practice of advanced email marketing strategy & tactics, Retencity focuses on the pillars of segmentation, personalization, automation, and captivating design to build meaningful customer loyalty, day in and day out.

Holistic Strategic Leadership
Campaign Management & Automation
Tactics & Execution

SMS + MMS Marketing

Embracing SMS + MMS from market inception to full inclusion in the forefront of retention marketing, Retencity believes in unified cross-channel messaging, leveraging customer behavior and advanced technology to meet customers on their preferred channel.

Unified Strategy with Email
Behavioral and Transactional Journeys
Conversational Messaging
About Us

Happy Humans with Helping Hands

Fred Rogers once said, “Look for the helpers.” As veterans of digital marketing living and breathing the evolution of lifecycle & loyalty, our goal at Retencity is to make a driving impact on every brand we work with.

About Us
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The Retencity Framework

A Proven Formula for Ongoing Success

This ain’t our first rodeo. We’ve carefully constructed tried and true processes and frameworks to accelerate growth with systems that perform.

Brand Deep Dive & Roadmap Development

Brand Deep Dive & Roadmap Development

No one knows your brand better than you, so through thoughtful questions, candid conversations, examination of assets, and historical analysis of your program, we submerge ourselves in your brand to start building at exactly the next best step.

Roadmap Presentation & Execution Transition

Team Takeover & Execution Transition

At commencement of initial review, we present and discuss our findings, along with a course of action, and transition to full responsibility of ongoing program strategy, development, management and execution, beginning with low-hanging fruit, and quick win opportunities.

Ongoing Full-Service Strategy & Management

Ongoing Full-Service Strategy & Management

Off to the races, we continuously build side-by-side with your team utilizing a best-in-class test & learn framework, with ongoing reporting and analysis, adapting to your brand’s unique customer journey, customer needs, product(s), service(s), and program evolution.

Let’s Talk Shop!

We’d love to learn more about you and your brand goals.